Women Sues BestBuy for $54 million

Last Revised on February 14, 2008

Love Your Health Money Family & Relationship

Raelyn Campbell thinks her stolen laptop is worth $54 million — if you throw in a little extra for lost time and frustration. Six months after bringing a damaged laptop computer into a Best Buy electronics store for repairs, and three months after the firm admitted losing it, Campbell filed the whopper of a lawsuit recently in Washington, D.C., Superior Court.

Campbell says she bought a laptop and $300 extended warranty from Best Buy in 2006, and took the machine in for service when the power switch broke last May. Told repairs would take two to six weeks, she set off on a business trip, only to find that her laptop had gone missing when she returned.

BestBuy offered was a $900 gift card for losing a $1,100 machine with all her data on it. After being informed of the potential for identity theft, Campbell filed the multimillion-dollar suit, which prompted Best Buy to up its offer to a whopping $2,100 plus a $500 gift card. Campbell says she’s not dropping the case until she finds out what happened to her machine — and she wants ol’ Blue to train its employees on privacy issues and revamp its warranty policy.

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